Services

Services for Supported Persons

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Open Hearts Open Arms provides services that empower individuals with intellectual and developmental disabilities to have personal choice and autonomy in their lives, a safe and supportive environment to call home, and opportunities to further themselves in all areas of their lives. The funding for these services come from the Department of Intellectual and Developmental Disabilities (DIDD) waiver. Private pay opportunties are also available. 

Services for Individuals who have Aged Out of the Foster Care System

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Emancipation is a term used describe the state of turning 18 while being cared for through the foster care system. Tennessee children have the ability to stay in extended foster care until they are 21 years old. They can receive support while they are working towards achieving goals that can result in them breaking cycles and experiencing successful outcomes. Open Hearts Open Arms will be partnering with local community organizations and leaders to provide housing opportunities for these individuals. The funding for these services come from grants and various national and governmental organizations. 

Services for Persons Supported

Day Services - Community Particiaption, Wraparound, and Supported Employment

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Day services are provided to support individuals in their efforts to engage in community life and participate in personal employment opportunities. Based on the individual’s Individual Support Plan (ISP), which is developed through the Person Centered Process, individuals receive day services which can include Community Participation, Wraparound, and Supported Employment. Our staff are trained on the needs and wishes of the individuals they are paired with through the ISP and provide the companionship, supervision, mentoring, and training the individual needs in their home, community and employment settings. Open Hearts Open Arms believs in supporting each individual's quality of life. We offer our employees training, ongoing guidance and supervision, as well as support in helping them meet the needs of our persons. Our services enable individuals to live in the setting of their choice. Access to transportation is part of the day services program and is provided through these services with full integration into the community being one of the main goals and increasing or maintaining independence being another. Funding for all these services are provided through the Department of Intellectual and Developmental Disabilities (DIDD) waiver. These Day Services are provided in a home owned or leased by the person(s) supported. 

Areas of Focus:

  • Self-care
  • Sensory/motor development
  • Socialization
  • Daily living skills
  • Communication
  • Employment (identifying opportunities, work in competitive and integrated setting)
  • Engage in community life, community access
  • Control personal resources


Supported Living

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Supported Living services enable individuals supported to live in a home that is owned or leased by the individual supported with up to two other individuals supported. Our staff are trained on the needs and wishes of the individuals they are paired with through the person-centered ISP and provide assistance in managing the responsibilities of home ownership in a home that is owned or leased by that supported person. Access to transportation is part of the supported living service and is provided through this service with full integration into the community being one of the main goals and increasing or maintaining independence being another. Funding for this service is provided through the Department of Intellectual and Developmental Disabilities (DIDD) waiver. These Day Services are provided in a home owned or leased by the person(s) supported.  

Areas of Focus:

  • Daily living skills
  • Household chores
  • Budget management
  • Attending appointments
  • Interpersonal and social skills building
  • Medication administration asssistance as permitted under Tennessee’s Nurse Practice Act
  • Performance of other non-complex health maintenance tasks, as permitted by State law.

Semi-Independent Living

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Individuals who do not need on-site staffing 24 hours a day or even daily will be served by Semi-Independent Living services. These services are provided in the person supported's home or in a home where they live with up to two other individual's supported receiving different levels of support. Our staff are trained on the needs and wishes of the individuals they are paired with through the person-centered ISP and provide assistance through at minimum two short-term visits to the individual supported's home per week. Concurrently the individual supported will have access to emergency supports on a 24 hours per day, seven days per week basis. Funding for this service is provided through the Department of Intellectual and Developmental Disabilities (DIDD) waiver. These services are provided in a home owned or leased by the person(s) supported.  

Areas of Focus:

  • Employment (identifying opportunities, work in competitive and integrated setting) 
  • Engaging in community life
  • Controlling personal resources

Personal Assistance

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Personal assistance can be provided daily and is focused and direct assistance with completing tasks related to seeking employment and working in a competitive setting; engaging in community life, controlling personal resources, maintaining the home and maintaining personal health and safety. Our staff are trained on the needs and wishes of the individuals they are paired with through the person-centered ISP.  Funding for this service is provided through the Department of Intellectual and Developmental Disabilities (DIDD) waiver. 

 These services are provided in a home owned or leased by the person(s) supported.  

Areas of Focus:

  • Activities of daily living (personal care)
  • Essential household chores
  • Management of personal funds
  • Supervision and accompaniment on personal errands (trips to medical appointments, post office, utilities, etc.)
  • Medication administration assistance as permitted under Tennessee’s Nurse Practice Act 
  • Performance of other non-complex health maintenance tasks, as permitted by State law. 



Respite 


Respite services are monitoring and supervision of a person supported in their home, in a licensed respite provider's home, or in the community while the unpaid caregiver is unavailable or needing time to themselves. Our staff are trained on the needs and wishes of the individuals they are paired with through the person-centered ISP.  Funding for this service is provided through the Department of Intellectual and Developmental Disabilities (DIDD) waiver.   

Services for Emancipated Youth

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Statistics on Emancipated Youth

The United States Department of Health and Human Services provides information about the Transition to Adulthoold and Indepdent Living needs of young adults who have turned 18 in state's custody. 

Services available for Youth in Transition in Tennessee

The Tennessee Department of Children's Services has a program that provides services and funding to support children and young adults as they transition. 

Services coming soon to Blount County

There are hundreds of homeless youth in transition in Blount County. These young people have turned 18 in foster care and are ready to begin some of the most challenging years of their lives. They have already been through so much and are in need of safe and secure housing with supports to provide the guidance that they are missing. These young adults have the potential to succeed and we would like to be part of the community support that helps them achieve their dreams.